In this sense and intending to provide the user with all the necessary information for correct navigation, we make available to the user the following informative text on what Cookies are, what types of Cookies exist on our Platform and how it is possible to configure or disable them.
Cookies are files containing small amounts of information that are downloaded to the user's device when he or she visits a website.
Cookies are essential for the operation of the Internet as they offer technical solutions that allow the user to browse the different websites; they cannot damage the user's equipment/device and can be used to identify and resolve possible errors in the functioning of the Website. They may also be used for advertising or analytical purposes.
Specifically, Rakuten uses first-party cookies generated directly by this domain and third-party cookies generated from other websites outside Rakuten, belonging to third-party companies, for the specific purposes described below.
These are cookies that allow the user to navigate through the Website and use the different options or services that exist therein, such as, for example, controlling traffic and data communication, identifying the session, accessing parts of restricted access, controlling any security fraud related to the service, making the application for registration or participation in an event, using security elements during navigation, storing content for the broadcasting of videos or sound or enabling dynamic content (for example, animation for loading a text or image).
Installing these cookies is based on the need to provide the requested services. Therefore, as they are necessary for the operation of the site, these Cookies will be activated by default and cannot be denied or deactivated.
|Cookielaw||First Party||Control of your preference regarding cookies||1 year|
|Registered user||First Party||Control of the restringed content on the site||Session|
Those that allow users to remember information so that they can access the service with certain characteristics that can differentiate their experience from that of other users, such as, for example, the language, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which they access the service, etc.
If the user chooses these characteristics (for example, if the user selects the language of a website by clicking on the icon of the corresponding country flag), the cookies will be considered as a service expressly requested by the user, and therefore they will be used exclusively for the selected purpose and without requesting the user's express consent.
Statistical cookies help website owners understand how visitors interact with the website by gathering and providing information in aggregate form.
The information obtained by these cookies is unlikely to represent a risk to the privacy of users, as they are analyzed in aggregate form, for the purposes of obtaining statistics and reports that enable the Website to function better.
These are the analytics Cookies used on the Website:
|Google Analytics||Google Analytics is a web analytics tool that uses the information from Cookies to analyze the number of visitors and visits to the Platform, the average duration of the visit, the average number of pages viewed by each user, geographical and socio-demographic reports (based on language, location, Internet provider, mobile device, etc.).||14 months|
These cookies are used to display ads that are directly relevant to the user. They are also used to limit the number of times a user views an ad, as well as to help measure the effectiveness of advertising campaigns. The cookies record that you have visited a website and this information is shared with other organisations such as advertisers.
You can accept or reject the use of these Cookies. These cookies are only installed on the user's device when the user accepts them.
|Google Pixel (Google Ads, Google Tag manager).||This Pixel is used to measure the conversion rate of the different elements on the website. These technologies allow us to know how affective are being our campaigns.||Session|
|Facebook pixel||The Facebook pixel collects information about the user on the website to create similar audiences and advertising campaigns in Facebook. This information enables us to create more specific Facebook campaigns considering the users in our website.||Session|
The cookies used by RAKUTEN will be conserved on your device for the time necessary for the purpose for which they were installed, and for a maximum of 14 months, unless you decide to delete them through the configuration options of your browser (see section 4 of this policy).
Throughout this policy, the specific duration of each cookie is shown.
You can accept or reject cookies at any time by accessing our preferences panel: Link to preferences panel
You can block or delete Cookies from your browser's settings tools, or you can set your browser to alert you when a server wants to save a Cookie:
By using social networks such as Instagram or Facebook and accepting their legal texts you may receive advertising from RAKUTEN. To process this information, we may collect your browsing information through the Facebook Pixel on our website or use Facebook's technology to dump our database on its platform and to be able to personalize the advertising shown (in this case, encryption measures will be taken). You can find more information about these technologies here.
If you want to configure the Facebook ads options you can do it from: